Firelands Electric Cooperative wants provide you, our membership, with the best possible service. With the help of modern technology, it's faster and easier than ever to communicate power outages.
RECEIVE OUTAGE NOTIFICATION ALERTS sent directly to your cell phone or e-mail address using our SmartHub system. This convenient system gives members the ability to report power outages, receive outage updates and information on planned power interruptions from Firelands Electric Cooperative. Complete instructions can be found here.
SmartHub offers a convenient mobile application that allows members to access their Firelands Electric account and energy use information through Android and Apple mobile devices. Firelands' mobile app allows members to easily report power outages, pay your bill, view your monthly electricity use and history, and sign up to receive notifications about account activity via email or text messaging.
As always, members can still report their outage to Firelands by calling our outage hotline at 1-800-533-8658. If they happen to know the cause of an outage or see evidence of a dangerous electrical situation, they should always call and report this as soon as possible.
Stay plugged in to what's going on with your co-op by clicking here to receive Firelands' e-Newsletter!
Now it's faster and easier than ever to discover new ways to save energy and lower utility bills. Click here to check out Firelands' helpful energy saving mobile apps. This is just another way, your cooperative is looking out for you!