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 Petitions to become a trustee candidate to represent board districts 1, 3, and 6 will be available Feb. 1.    READ MORE
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Mobile Apps

Looking for ways to better manage your electric account? WE HAVE AN APP FOR THAT!

smarthub logo

SmartHub puts the power of data in your hands. SmartHub and the SmartHub app provide detailed account usage and billing history, including weather trends. Members can monitor their electric consumption by viewing their use from individual months, days, or even hours. They can also compare use from two different months and look at average energy consumption. Firelands Electric's SmartHub also allows members to report power outages directly to the cooperative.

In addition, SmartHub users can sign up to receive important account notifications via e-mail, text message, or a combination of both. Members have the ability to add multiple contact numbers and e-mail addresses, as well as choose which notifications are sent to each contact. Selections can be changed at any time, giving you total flexibility and control.

And with text messaging, members get notices in real-time — giving them information on outages, peak alerts, etc. as they happen.

Access your electric account and energy use information anytime, anywhere. Click here(link is external) to download the SmartHub app on your Android or Apple mobile device today.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program