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New rates will be reflected on your bill due on 6/14/25.

Students in K-5 can win Lunch with a Lineman this summer!

Participate in our new monthly Energy Efficiency Scavenger Hunt for a chance to win a $25 bill credit.


 

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H.U.G. Program (Home Utility Gift)

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  1. Community
  2. H.U.G. Program (Home Utility Gift)

Firelands Electric is excited to announce the return of its H.U.G. (Home Utility Gift) program!H.U.G. Program logo

A H.U.G. allows anyone to give the gift of electricity. It’s ideal for all types of occasions, including holidays, birthdays, anniversaries, or “just because.” Giving a H.U.G. is also a great option if you know someone who could simply use a helping hand with their monthly utility bill.

 

HOW TO GIVE SOMEONE A H.U.G.

  • H.U.G.s are available all year for any amount.
  • They may be purchased by both co-op members and non-members.
  • Recipients must be Firelands Electric Cooperative members.
  • The gift-giver must have the first and last name of the intended recipient, as well as the member’s service address, to ensure the gift is applied to the correct account.
  • Please note that Firelands Electric’s employees cannot provide a member’s account number to anyone who is not listed on the account.
  • A H.U.G. may be bought in person at the co-op’s office during regular business hours, Monday through Friday, 7:30 a.m. to 4:00 p.m. Checks or money orders should be made payable to Firelands Electric Co-op.
  • Due to privacy regulations, Firelands CANNOT accept payments for a H.U.G. over the phone, and payment by credit card is available ONLY at our lobby window.
  • A H.U.G. can also be purchased by downloading and printing the form at the link below. Complete the form and return it, along with a check or money order made out to the cooperative, to: Firelands Electric Co-op, H.U.G. Program, 103 Industrial Drive, New London, OH 44851. Additional copies of the form are also available at the office.
  • Please note that H.U.G.s purchased after the monthly statements are processed (typically around the 25th of the month) will not be reflected on the recipient’s bill until the following month.
  • A H.U.G may remain anonymous. If you wish to let the receiver know about your gift, simply ask office staff to send the recipient a “You’ve received a H.U.G.” certificate when purchasing. We’ll take care of the rest! (A printable copy of the certificate is also provided below if you wish to personally give one to the recipient.)

So, if you’re stumped about what to get someone for the holidays or their next birthday, consider buying them a H.U.G. from Firelands Electric. It’s the perfect gift!

H.U.G. Purchase Form [PDF]

H.U.G. Gift Certificate [PDF]

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive
New London, OH 44851-9112
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2025 Firelands Electric Cooperative. All Rights Reserved.

  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • My Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
    • Understanding Your Bill
  • Community
    • Cedar Point Discount Tickets
    • Community Donation Events
    • Contests
    • Co-op Connections
    • H.U.G. (Home Utility Gift Program)
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Ways to Save
    • Energy Education
    • Kids Zone
    • Member Programs & Rebates
    • Load Management
  • Your Power
    • Firelands Electric Service Territory
    • Renewable Energy
      • Distributed Generation
    • OurSolar Community Program
    • Distribution Generation
    • Power Supply
  • Grid Reliability
  • About Us
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative Elections
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination