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New rates will be reflected on your bill due on 6/14/25.

Students in K-5 can win Lunch with a Lineman this summer!

Participate in our new monthly Energy Efficiency Scavenger Hunt for a chance to win a $25 bill credit.


 

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Cooperative Principles

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  1. About Us
  2. Cooperative Principles

Firelands Electric operates in accordance with these seven Cooperative Principles:

  1. Voluntary And Open Membership
    Cooperatives are open to all persons able to use their services and willing to accept the responsibilities of membership.
  2. Democratic Member Control
    Cooperatives are controlled by their members, who actively participate in setting policies and making decisions. Members have equal voting rights – one member, one vote.
  3. Members' Economic Participation
    Members contribute equally to the capital of their cooperative. Surpluses are allocated to the benefit of members in proportion to their transactions with the cooperative.
  4. Autonomy And Independence
    Cooperatives are autonomous, self-help organizations controlled by their members.
  5. Education, Training and Information
    Cooperatives provide education and training to their members, and inform the general public about the nature and benefits of cooperation.
  6. Cooperation Among Cooperatives
    Cooperatives serve their members most effectively by working together through local, national, regional and international structures.
  7. Concern For Community
    Cooperatives work for the sustainable development of their communities through policies accepted by their members.

Firelands Electric operates in accordance with seven cooperative principles. If you would like to obtain additional information regarding how your cooperative is operated, contact us here or call 1-800-533-8658.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive
New London, OH 44851-9112
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2025 Firelands Electric Cooperative. All Rights Reserved.

  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • My Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
    • Understanding Your Bill
  • Community
    • Cedar Point Discount Tickets
    • Community Donation Events
    • Contests
    • Co-op Connections
    • H.U.G. (Home Utility Gift Program)
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Ways to Save
    • Energy Education
    • Kids Zone
    • Member Programs & Rebates
    • Load Management
  • Your Power
    • Firelands Electric Service Territory
    • Renewable Energy
      • Distributed Generation
    • OurSolar Community Program
    • Distribution Generation
    • Power Supply
  • Grid Reliability
  • About Us
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative Elections
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination