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New rates will be reflected on your bill due on 6/14/25.

Students in K-5 can win Lunch with a Lineman this summer!

Participate in our new monthly Energy Efficiency Scavenger Hunt for a chance to win a $25 bill credit.


 

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About Us

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  1. About Us
  2. About Us

Firelands Electric Cooperative is owned by the people who receive electric service from their cooperative, which is operated for the benefit of its member-owners on a non-profit basis. Like thousands of other member-owned cooperative businesses around the world, Firelands Electric focuses on service instead of profits.

MISSION STATEMENT
It is our mission to improve the quality of life of our members by:

  • Delivering reliable electric service at competitive prices
  • Following the seven Cooperative Principles
  • Supporting the communities where our members live and work

BOARD OF TRUSTEES
A nine member Board of Trustees, comprised of cooperative members elected by their fellow members, governs Firelands Electric. All active members of the cooperative are eligible to run for election to the Board of Trustees. The election process takes place annually during the cooperative's Annual Meeting of Members that is held in June.

CAPITAL CREDITS
Firelands Electric Cooperative is a non-profit corporation owned by its members. As owners of the co-op, members are responsible for providing a portion of the funding necessary to operate the business. Co-op members contribute this funding with their capital credits. The members' capital credits represent their share of the ownership of the cooperative. This money is used by the co-op to fund additions and improvements to the system until it is returned to the members on a delayed basis. Click here to learn more about capital credits and the benefits of being a co-op member.

CARDINAL GENERATION STATION
Firelands Electric Cooperative receives the electricity it distributes to its members from Buckeye Power's Cardinal Generating Station located on the Ohio River near Brilliant, Ohio. The Cardinal plant, which burns coal to produce electricity, incorporates state-of-the-art technology and is one of the cleanest coal-fired generating plants in the world. Buckeye Power is the Generation and Transmission cooperative that supplies power to Firelands Electric. Click here to learn more about your cooperative's power supply.

SERVICE TERRITORY
Firelands Electric Cooperative owns and maintains more than 993 miles of distribution lines that bring safe and dependable electric power to more than 9,100 members. The cooperative serves rural portions of Ashland, Huron, Lorain and Richland counties.

 

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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  • Contact Us
  • News
  • Statement of Non-Discrimination
  • Privacy Policy

Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive
New London, OH 44851-9112
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2025 Firelands Electric Cooperative. All Rights Reserved.

  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • My Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
    • Understanding Your Bill
  • Community
    • Cedar Point Discount Tickets
    • Community Donation Events
    • Contests
    • Co-op Connections
    • H.U.G. (Home Utility Gift Program)
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Ways to Save
    • Energy Education
    • Kids Zone
    • Member Programs & Rebates
    • Load Management
  • Your Power
    • Firelands Electric Service Territory
    • Renewable Energy
      • Distributed Generation
    • OurSolar Community Program
    • Distribution Generation
    • Power Supply
  • Grid Reliability
  • About Us
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative Elections
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination