Skip to main content
Home
Contact Us
Member Forms
Receive Alerts
Menu
 The Firelands Electric office will be closed April 7 for Good Friday. Outages and emergencies may be reported 24/7 by calling 1-800-533-8658 or through the SmartHub app.    READ MORE
  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program

Energy Assistance Agencies

The following agencies may be able to assist you with your delinquent electric bill. It takes time for agencies to act on each request, so contact them now and don't wait until your service is disconnected. You may also want to check with local Red Cross, Salvation Army or Veteran's Services. Several church and private community agencies may also help in cases of severe emergency.

COMMUNITY ACTION COMMISSION (CAC)

 

JOB AND FAMILY SERVICES

Ashland County Kno-Ho-Co Community Action Commission   Ashland County | Phone: 419-282-5000
Phone: 419-281-4327 | 1060 Claremont Avenue #2, Ashland, OH   15 West 4th Street, Ashland, OH
Huron County Community Action Commission - Norwalk   Huron County | Phone: 419-668-8126
Phone: 419-901-9539 | 92 North Prospect Street, Norwalk, OH   185 Shady Lane Drive, Norwalk, OH
Huron County Community Action Commission - Willard   Lorain County | Phone: 440-323-5726
Phone: 419-901-9539 | 313 Crestwood Drive, Willard, OH   42485 North Ridge Road, Elyria, OH
Lorain County Community Action Commission   Richland County | Phone: 419-774-5400
Phone: 440-245-2009 | 936 Broadway, Lorain, OH   171 Park Avenue East, Mansfield, OH
Richland County Ohio Heartland Community Action Commission    
Phone: 419-901-9539 | 597 Park Avenue East, Mansfield, OH    
     

OTHER ASSISTANCE PROGRAMS

   
Ashland County Associated Charities    
Phone: 419-281-6061 | 240 Cleveland Avenue, Ashland, OH    
Back to Top

About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

Quick Links

  • Contact Us
  • News
  • Statement of Non-Discrimination
  • Privacy Policy

Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2023 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Cooperative Elections
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program