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  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
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    • Ohio Cooperative Living Magazine
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    • Statement of Nondiscrimination

Energy Assistance Agencies

The following agencies may be able to assist you with your past due electric bill. It takes time for agencies to act on each request, so contact them now, before your service is disconnected. You may also want to check with local Red Cross, Salvation Army or Veteran's Services. Several church and private community agencies may also help in the case of an extreme emergency.

COMMUNITY ACTION COMMISSION (CAC)

 

JOB AND FAMILY SERVICES

Ashland County Kno-Ho-Co Community Action Commission   Ashland County | Phone: 419-282-5000
Phone: 419-281-4327 | 1060 Claremont Avenue #2, Ashland, OH   15 West 4th Street, Ashland, OH
Huron County Community Action Commission - Norwalk   Huron County | Phone: 419-668-8126
Phone: 419-668-9823 | 92 North Prospect Street, Norwalk, OH   185 Shady Lane Drive, Norwalk, OH
Huron County Community Action Commission - Willard   Lorain County | Phone: 440-323-5726
Phone: 419-935-6481 | 1530 South Conwell Street, Willard, OH   42485 North Ridge Road, Elyria, OH
Lorain County Community Action Commission   Richland County | Phone: 419-774-5400
Phone: 1-888-245-2009 | 936 Broadway, Lorain, OH   171 Park Avenue East, Mansfield, OH
Richland County Ohio Heartland Community Action Commission    
Phone: 419-589-2520 | 597 Park Avenue East, Mansfield, OH    
     

OTHER ASSISTANCE PROGRAMS

 

SIMON ACTS

Ashland County Associated Charities   First Baptist Church - New London
Phone: 419-281-6061 | 240 Cleveland Avenue, Ashland, OH   Phone: 419-929-0064
Salvation Army - New London   Fitchville United Methodist Church
Phone: 419-929-3320 | 12 Akron Street, New London, OH   Phone: 440-454-9642
Salvation Army - Greenwich   New London Alliance Church
Phone: 419-752-2769 | 4130 Edwards Road, Greenwich, OH   Phone: 419-929-8133
St. Vincent De Paul Church   New London Methodist Church
Phone: 419-677-3886 | 260 West Main Street, Room 102, Norwalk, OH   Phone: 419-929-4631
    Our Lady of Lourdes Catholic Church - New London
    Phone: 419-929-4402
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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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  • Statement of Non-Discrimination
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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive
New London, OH 44851-9112
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2025 Firelands Electric Cooperative. All Rights Reserved.

  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • My Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
    • Understanding Your Bill
  • Community
    • Cedar Point Discount Tickets
    • Community Donation Events
    • Contests
    • Co-op Connections
    • H.U.G. (Home Utility Gift Program)
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Ways to Save
    • Energy Education
    • Kids Zone
    • Member Programs & Rebates
    • Load Management
  • Your Power
    • Firelands Electric Service Territory
    • Renewable Energy
      • Distributed Generation
    • OurSolar Community Program
    • Distribution Generation
    • Power Supply
  • Grid Reliability
  • About Us
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative Elections
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination