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The Firelands Electric office will be closed Monday, May 26 for Memorial Day. Emergency service is available 24/7 by calling 1-800-533-8658. 

New rates will be reflected on your bill due on 6/14/25.

Students in K-5 can win Lunch with a Lineman this summer!

Participate in our new monthly Energy Efficiency Scavenger Hunt for a chance to win a $25 bill credit.


 

  • Electric Safety
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    • Emergency Safety Training
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Distribution Charge

linemen

The Distribution Charge is designed to partially recover the fixed cost of building and maintaining the distribution system that delivers electric energy to cooperative members whenever they choose to “flip a switch.” Firelands Electric’s fixed cost includes meters, wires, poles, transformers, property taxes, depreciation, distribution and generation capacity and other items needed to provide electricity on demand.

The fixed cost of owning the distribution system exists whether a single kWh is delivered or not. The most fair and equitable approach for recovering this cost is to charge each member for his or her fair share of the distribution system cost each month. Basically, each member shares the cost of building the substations and installing poles and wire that make up the electric distribution system; clearing trees in the rights-of-way; installing and maintaining the transformers and meters serving each account along with all the other pieces of the total distribution system. This investment is necessary to provide the safe, reliable, high-quality electric service Firelands’ members expect and deserve.

One of the advantages of being a Firelands member is that you have cost-based rates. That means cooperative members' rates are based on the actual cost of providing electricity, not on what the market will allow. As a non-profit business, Firelands Electric Cooperative sets its pricing as close to "at cost" as possible, while maintaining a reasonable margin for maintenance, expansion, improvements and contingencies.

Firelands Electric, A Touchstone Energy Partner, is member-owned and provides electric service to approximately 9,000 member-owners. The cooperative maintains 992 miles of line in the rural areas of Ashland, Huron, Lorain and Richland counties. If you have questions regarding the cooperative's distribution charge, or any other item on your bill, please contact us here or call 1-800-533-8658.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive
New London, OH 44851-9112
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

Office Hours

Monday-Friday
7:30 a.m. - 4:00 p.m.

Emergency service is available 24/7
by calling 1-800-533-8658

©2025 Firelands Electric Cooperative. All Rights Reserved.

  • Electric Safety
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • My Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
    • Understanding Your Bill
  • Community
    • Cedar Point Discount Tickets
    • Community Donation Events
    • Contests
    • Co-op Connections
    • H.U.G. (Home Utility Gift Program)
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Ways to Save
    • Energy Education
    • Kids Zone
    • Member Programs & Rebates
    • Load Management
  • Your Power
    • Firelands Electric Service Territory
    • Renewable Energy
      • Distributed Generation
    • OurSolar Community Program
    • Distribution Generation
    • Power Supply
  • Grid Reliability
  • About Us
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative Elections
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination