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To protect the health and safety of our community during the COVID-19 crisis, Firelands' office is temporarily closed to the public. Assistance is still available to members 24/7 by calling 1-800-533-8658 or using the SmartHub app.Read more
  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
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    • Payment Options
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    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
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    • Ronald McDonald House
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  • Energy Efficiency
    • Energy Education
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    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
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    • Ohio Cooperative Living Magazine
    • Operation Round Up
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    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program

Outages

  • OutageWebMap.png

    NOTICE! TRANSMISSION LINE PROJECT WILL REQUIRE AN
    EMERGENCY POWER OUTAGE AFFECTING THE NEW LONDON AREA (click here for details)

  • Firelands Electric Co-op's live OUTAGE WEB MAP allows you to view current power outages that may be affecting your area!

  • Click here to view the statewide outage map from Ohio's Electric Cooperatives.

  • Here are several preparation tips and emergency checklist information:

    • Emergency Kit Checklist [PDF] — Plan ahead and be ready!

    • Local Red Cross Shelters [PDF]

    • Perishable Foods Flier [PDF]

    • Steps to Restore Your Electrical Service [PDF]

    • Steps to Restore Power Diagram

    • Storm Preparation Tips [PDF] — Know what to do if you loose power!

All materials and forms can be downloaded and completed with Adobe Acrobat Reader.

Project and outage updates are posted on our Facebook page and Twitter feed. Your cooperative also communicates by e-mail and text messages. Click here to learn more.

Click here or call 1-800-533-8658 to report a tree or security light concern.

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About Us

Firelands Electric Cooperative is a member-owned, not-for-profit electric utility serving more than 9,100 homes and businesses in rural areas of Ashland, Huron, Lorain, and Richland counties.

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  • Statement of Non-Discrimination
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Contact Info

Firelands Electric Cooperative, Inc.
103 Industrial Drive | P.O. Box 32
New London, OH 44851
Outages: 1-800-533-8658
Office: 419-929-1571
Office Fax: 419-929-8550
Operations Dept. Fax: 419-929-5122

©2021 Firelands Electric Cooperative. All Rights Reserved.

  • Account
    • Account Access - SmartHub
    • Capital Credits
    • Change Service
    • Energy Assistance Programs
    • Meters and Billing
    • Payment Options
    • Rates & Service Charges
    • SmartHub 101
  • Community
    • Cedar Point Discount Tickets
    • Contests
    • Co-op Connections
    • Ronald McDonald House
    • Safety Education
    • Scholarship Opportunities
    • TicketsAtWork
    • USO of Northern Ohio
    • Youth Tour Experience
    • A Team Academic Excellence
  • Energy Efficiency
    • Energy Education
    • Kids Zone
    • Local Contractor Lists
    • Member Programs & Rebates
    • Load Management
  • Outages
  • Safety & Line Clearance
    • Electrical Safety
    • Emergency Safety Training
    • Generator Safety
    • Grain Bin Safety
    • Meter Tampering Notification
    • Outdoor Electrical Safety & OUPS
    • Right-of-Way Program & Trees
    • Service Entrance Diagrams
    • Storm Safety
  • Your Cooperative
    • About Us
    • Annual Meeting of Members
    • Board of Trustees
    • Code of Regulations
    • Cooperative History
    • Cooperative Principles
    • Economic Development
    • Employees and Staff
    • News & Updates
    • Ohio Cooperative Living Magazine
    • Operation Round Up
    • Privacy Policy
    • Political Action Network
    • Statement of Nondiscrimination
  • Your Power
    • Firelands Electric Service Territory
    • Power Supply
    • Renewable Energy
    • OurSolar Community Program