Firelands Electric's Two-Way Automatic Communications System (TWACS) improves the accuracy and performance of the cooperative’s metering system with helpful real-time data. It uses the same power line carrier technology that Firelands has been using since 1999, which transmits all meter data through power lines, not by radio waves. The infrastructure is efficient and helps control future costs by allowing a variety of advanced applications, including outage management and “blink” monitoring. This metering system plays a major role in keeping reliable power flowing to your home. Click here for more information on your electric meter.
BILLING & PAYMENT OPTIONS
Electric bills are mailed to members on the first of each month. Payment is due by the 14th of the month, and a penalty applies for payments received after the due date. Firelands Electric accepts Visa, Master Card, Discover and electronic check. Your cooperative has many convenient options for paying your electric bill — 24 hours a day, 7 days a week. Click here for convenient options for paying your electric bill.
COMMON BILLING QUESTIONS
Click here for answers regarding charges appearing on your electric bill and to know where your power comes from.
WHOLESALE POWER ADJUSTMENT (WPA)
Beginning on November 2021 bills, slight changes will be made to WPA calculations, to compensate for previously deferred balances. Click here for more information regarding WPA charges appearing on your electric bill.